Last updated: December 20, 2025
This Privacy Policy describes how Car-Ook (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ca-ook.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect Personal Information
To provide the Services in our dropshipping model, we collect personal information from you directly, automatically via usage data, and from third parties like payment processors and fulfillment suppliers. We use this data to process orders, where suppliers ship directly to you, improve Services, comply with laws, and protect against fraud.
Information Collected Directly
You provide contact details (name, address, phone, email), order information (billing/shipping address, payment details), account info (username, password), and support communications. This is shared with dropshipping suppliers solely for order fulfillment.
Usage and Third-Party Data
We collect usage data (device, IP address, browser) via cookies. Third parties include payment processors and dropshipping suppliers who receive order details for direct shipping.
How We Use Your Information
Order Fulfillment: Process payments, share with suppliers for direct shipping, manage returns (supplier-dependent timelines apply).
Marketing: Promotional emails/ads (GDPR legitimate interest Art. 6(1)(f) for EEA; opt-out available).
Security/Fraud: Detect issues (legitimate interest).
Support: Respond and improve Services (legitimate interest).
Supplier delays or stock issues may affect delivery; we coordinate but rely on them.
Cookies
Cookies enable functionality, analytics, and ads. Manage via browser; we honor Global Privacy Control for opt-outs. No pre-ticked consents per GDPR.
Disclosure of Information
Shared with dropshipping suppliers (for fulfillment), payment processors, vendors, and partners. Past 12 months: identifiers, order/commercial info, usage data to these recipients. No sensitive data sales without consent.
Third-Party Links
External links/suppliers not controlled by us; review their policies.
Children's Data
Not for children; no knowing collection.
Security and Retention
Reasonable measures used; data retained for orders (e.g., 2 years), marketing (until opt-out), legal needs. Suppliers must comply with GDPR.
Your Rights
Access, delete, correct, portability, restrict processing, withdraw consent, opt-out sales/sharing. EEA: contact us or authorities. Verify identity required.
International Transfers
Uses Standard Contractual Clauses for non-adequate countries.
Contact
support@car-ook.com or Deák F. utca 46, Szécsisziget 8879, Hungary. We are the data controller.